This privacy policy will explain how N.B. Language Works uses the personal data we collect from you when you use our website.

What data do we collect?

N.B. Language Works collects the following data:

  • Personal identification information (Name, email address, phone number, address etc.)
  • Documents you wish to obtain a quote for and/or have translated/proofread

How do we collect your data?

You directly provide N.B. Language Works with most of the data we collect. We collect data and process data when you:

  • Use or view our website via your browser’s cookies
  • Send an e-mail to enquire about our services

How will we use your data?

N.B. Language Works collects your data so that we can:

  • Respond to your enquiry and provide translation/proofreading services
  • Correspond with you and provide you with updates on your translation/proofreading project
  • Keep you updated with any N.B. Language Works news

N.B. Language Works will not share your data without your specific consent.

How do we store your data?

N.B. Language Works securely stores your data on secure passworded cloud storage. Your data will be stored indefinitely unless you request for your data to be removed.

Marketing

By contacting N.B. Language Works, you agree to receive information about products and services of ours that we think you might like.

You have the right at any time to stop N.B. Language Works from contacting you for marketing purposes.

If you don’t wish to be contacted for marketing purposes, please unsubscribe by sending an email to info@nblanguageworks.co.uk

What are your data protection rights?

N.B. Language Works would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – you have the right to request N.B. Language Works for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – you have the right to request that N.B. Language Works correct any information you believe is inaccurate. You also have the right to request N.B. Language Works to complete the information you believe is incomplete.
The right to erasure – you have the right to request that N.B. Language Works erase your personal data, under certain conditions.
The right to restrict processing – you have the right to request that N.B. Language Works restrict the processing of your personal data, under certain conditions.
The right to object to processing – you have the right to object to N.B. Language Works processing your personal data, under certain conditions.
The right to data portability – you have the right to request that N.B. Language Works transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please email us at info@nblanguageworks.co.uk or call +44 7761 460862.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.

How do we use cookies?

N.B. Language Works uses cookies in a range of ways to improve your experience on our website, including understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses functionality cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

N.B. Language Works does not include advertising on our website and therefore does not use cookies to collect information for advertising purposes.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The N.B. Language Works website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

N.B. Language Works keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 November 2020.

How to contact us

If you have any questions about N.B. Language Works’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to email us at info@nblanguageworks.co.uk or call +44 7761 460862.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that N.B. Language Works has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.